Buyer terms
Terms of Service
The terms that apply when you use this website or purchase a data protection service.
Effective date: 2026-08-19
1. Provider and agreement
These Terms of Service apply to your use of The Data Protection Officers website and to purchases made through its online order flow. The Data Protection Officers is a trading name of Remova Inc., a Delaware corporation, with a business address at 1111B S Governors Ave, Dover, Delaware, United States.
By placing an order or accepting these Terms at checkout, you agree to these Terms. A written engagement document may add product-specific scope, contacts, service levels, notice periods, or other terms. If an engagement document conflicts with these Terms, it controls for the specific service and commercial term it addresses.
2. Services and role fit
Our services may include data protection officer appointments, representative appointments, privacy advisory work, documentation, assessments, and related support across the jurisdictions shown on the website.
A website description or payment does not by itself establish a statutory appointment, representative designation, or conclusion that a role is legally required. Eligibility, conflicts, scope, onboarding information, and the formal start date are confirmed during onboarding and in the applicable engagement documentation.
3. Prices, payment, and taxes
The price, currency, billing frequency, recurring amount, and any one-time setup fee shown in the order summary apply to the selection you submit. A one-time setup fee is charged once with the initial checkout in addition to the recurring service charge. The initial amount due is the selected billing-period charge plus applicable setup fees and taxes.
Payments are processed through Stripe. Applicable taxes may be calculated and collected at checkout. We may decline or pause an order if the required company information, eligibility review, conflict check, or payment authorization is incomplete.
4. Renewals and cancellation
Recurring services renew automatically for the selected billing interval unless the engagement documentation states otherwise. You may request cancellation by writing to [email protected] before the next renewal. Annual Data Protection Officer appointments require 30 days' written notice and end at the close of the current paid billing period. Other products follow the notice period stated in their engagement documentation.
Cancellation does not remove fees already due or end obligations that arose before the effective cancellation date. Where a formal appointment or representative designation exists, the relevant de-appointment or replacement process may require separate written steps.
5. Refunds and service changes
Unless applicable law or the engagement documentation requires otherwise, payments for an active billing period and completed one-time setup work are not prorated or refundable. Contact us promptly if a payment, service scope, or onboarding detail appears incorrect so that we can review it.
We may update service scope, package capacity, or pricing for a future renewal. We will not apply a future price change to a billing period that has already been paid.
6. Responsibilities and limitations
You remain responsible for the accuracy and completeness of the information provided to us, for decisions made by your organisation, and for implementing any agreed actions. Our services support privacy governance and compliance work; they do not guarantee a particular regulatory outcome or replace responsibilities that remain with the controller or processor.
Nothing in these Terms limits rights or protections that cannot lawfully be excluded. The applicable law and any specific engagement documentation govern questions not addressed here.
7. Contact
Questions about an order, renewal, cancellation, or service scope should be sent to [email protected]. Our Privacy Policy explains how personal data is handled on this website.